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Frequently Asked Questions (FAQs)
Please call us or login to MyChart if a specialty is not available for online scheduling.


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For existing patients, log in to make an appointment or contact your care team. If you are unable to schedule in MyChart, please call us.


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Our representatives are available M – F
7 a.m. – 7 p.m. and Sat. 9 a.m. – 2 p.m.
to assist you.
If you, your child or anyone in your household has traveled to China in the last 14 days, or been in contact with a known Coronavirus case, please call your providers office directly to make an appointment. Please do not make an appointment in MyChart. For more information, visit texaschildrens.org/notices.