Video visit appointments available 7 days a week from 9:00am to 11:00pm. Learn More
Insurance, Financial & Billing Matters
Upon being admitted or receiving services, the patient or patient´s legal representative may receive bills from the Hospital, the patient´s physicians, and affiliated physician groups that may provide facility–based services to the patient as noted below:
Texas Children’s Hospital
PO Box 4494
Houston, TX 77210-4769
832-824-1000 Main
832-824-2300 Customer Service
Texas Children’s Physician Group
dba Texas Children’s Physician Services Organization
PO Box 4769
Houston, TX 77210-4769
832-824-1000 Main
832-824-2300 Customer Service
Anesthesia Services at the Pavilion for Women
Greater Houston Anesthesiology
PO Box 540008
Houston, Texas 77254
713-620-4040
Pediatric Anesthesia Services
Texas Children’s Physician Services Organization
PO Box 4984
Houston, TX 77210
800-332-8548
Pediatric Pathology Consultants
PO Box 1907
Greenville, TX 75403-1907
877-788-7814
Baylor College of Medicine
PO Box 4758
Houston, TX 77210-4758
713-798-1900
Tips that will help reduce insurance and billing difficulties
- Review your family’s health insurance policy and become familiar with the co-pays, services, tests and treatments covered and the steps required to get referrals.
- If your insurance company requires a referral for testing or future visits, you must contact your primary care physician (PCP) to get the required referral and make sure it is processed before your appointment.
- Remember that referral fees and co-pays are your responsibility.
- Families receiving Medicaid should monitor all changes in their coverage.
- Check your coverage every 6 months to make sure your provider is still accepted by Texas Children’s Hospital.
- Here is a list of insurance plans accepted by Texas Children’s Hospital.
No Surprises Act
Starting Jan. 1, 2022, the No Surprises Act will protect patients from receiving surprise medical bills in certain instances. It will also ensure that patients are not involved in reimbursement negotiations between health care providers and insurers.
Transparency in Coverage
This link leads to the machine-readable files which are made available in response to the Federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Call Texas Children's billing office at 832-824-2300 if you have questions about your insurance or bill.