Your resource for connecting with Texas Children’s Hospital
Provider Connect gives referring providers and their staff direct access to our resource team for questions and concerns about referrals, or issues accessing or navigating a Texas Children’s service.
We can help with:
- The referral process
- Updating referring provider contact information
- Support for connecting to Texas Children’s, including accessing the EpicCare Link provider portal
- Access to clinical information from Texas Children’s Hospital using Care Everywhere
- Issue resolution
Connect with us
- Phone: 832-TCH-CARE (832-824-2273)
- Toll free: 877-855-4857
- Hours: Monday – Friday, 8 a.m. – 5 p.m., excluding holidays
- Email: firstname.lastname@example.org
Due to COVID-19, our Provider Connect representatives are receiving incoming inquiries via email or voicemail
You may 1) call the Provider Connect line and leave a voicemail or 2) or Email your name, call-back number, and a description of your question or need to email@example.com
To protect patient privacy, please do not include patient-specific information in your email.
A specialist will promptly respond to your inquiry with a return call.
COVID-19 Update: Referrals -Texas Children’s continues to accept referrals. We are open and still providing care to patients who need us. New appointments are available, and at this time, many in-person visits are being converted to a phone or video appointment. If a patient’s appointment meets the criteria for a virtual visit, a clinic team member will contact the patient directly to provide more details. Thank you.
Children’s Hospital welcomes the opportunity to partner with you to provide outstanding care to your patients. The resources in this section are provided to simplify your access to our healthcare network. We welcome your input and constructive feedback to make this section work better for the needs of you and your patients.