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Referring Provider Instructions
If you are a referring physician or a family member of a patient who would like more information about any of our pediatric transplant programs, please contact us via any of the following methods:
- Email our referral specialist
- Phone 866-683-8032
- Fax 832-825-2570
We will make every attempt to contact you within 24 hours of receiving your call or email.
Because it can take time to get the necessary insurance approval and the complete medical records from referring institutions and physicians, we encourage parents to contact us early in the decision-making process. We will work with you and your insurance provider to help you plan for the entire transplant process. We accept most major insurance providers.
Request access or log in to Texas Children's Link, an online provider portal connection to Texas Children’s electronic medical record. With Texas Children's Link, you are able to place and cancel orders and referrals, access patient medical records, view images, receive updates and notifications, and more.
If you are a referring provider’s office needing referral assistance or a provider needing to speak to an on-call specialist, please contact the Provider Connect team, M-F 8a-5p, excluding holidays:
- Phone: 832-TCH-CARE (832-824-2273)
- Toll-Free: 877-855-4857
- Email: email@example.com