Refer a Patient SOAR Program/High Risk Neonatal Follow-up Clinic

If you are a patient, please visit SOAR Program for more contact, scheduling, and location information.

Referring Provider Instructions

  1. Review referral criteria 
    To ensure that your patient receives the best possible care, please review the referral guidelines below and submit the requested information.
    • <32 weeks gestation and/or <1500 grams at birth
    • Higher order multiples (> triplets)
    • Twin-to-twin transfusion
    • Multisystem congenital malformations
    • Medically complex (infant requires follow up with multiple sub-specialists and/or is considered medically fragile)
    • NICU course included > 1 of these risk factors:
      • Severe asphyxia
      • Severe IVH (intraventricular hemorrhage > grade III), moderate-severe ventriculomegaly, echolucency or echodensity
      • PVL (periventricular leukomalacia) or infarction
      • Meningitis, sepsis
      • Seizures and/or abnormal neurologic exam at discharge
      • Hyperbilirubinemia requiring exchange transfusion
      • Infant with prolonged or persistent respiratory disease of infancy, including predominantly BPD, especially if the infant is discharged home on oxygen, inhaled or oral respiratory therapies
      • Infant at high risk of persistent pulmonary disease, including infants born extremely prematurely (< 28 weeks PCA), those treated with prolonged oxygen or ventilation, or medical therapy for respiratory symptoms, even if the infant is no longer on therapy at the time of discharge from the NICU
      • IUGR and/or poor growth while in the NICU
      • Severe/complicated NEC (necrotizing enterocolitis), requiring close follow-up care
  2. Fax a copy of the patient’s Discharge Summary and Face Sheet (with Demographics and Insurance information) to 936-321-3271.
  3. If your patient meets criteria for our SOAR Program, we will contact the patient’s parent/caregiver to complete a phone intake and schedule the infant’s initial visit with our SOAR team.

Need Help?

If you are a referring provider’s office needing referral assistance or a provider needing to speak to an on-call specialist, please contact the Provider Connect team, M-F 8a-5p, excluding holidays:

  1. Phone: 832-TCH-CARE (832-824-2273)
  2. Toll-Free: 877-855-4857
  3. Email: providerconnect@texaschildrens.org