Updates

If you are a patient, please visit the Cancer and Hematology Center for more contact, scheduling, and location information.

Referring Provider Instructions


To refer your patient to the Cancer Center, please complete the following steps.

1. Complete the online referral form and upload supporting medical records and test results

For patients seeking care in the Rio Grande Valley, please visit the Vannie Cook referral page

2. Provide patient with scheduling instructions

3. Follow your patients’ care

Request access or log in to Texas Children's Link, an online provider portal connection to Texas Children’s electronic medical record. With Texas Children's Link, you are able to place and cancel orders and referrals, access patient medical records, view images, receive updates and notifications, and more.

During non-business hours, weekends and holidays. For emergencies, physicians are recommended to refer their patient to the nearest Emergency Center for initial stabilization. 

For inpatient transfers, the Texas Children's Transfer Center at 832-824-5550 should be called to initiate the intake process.

For patients who reside outside of the United States. Appointments for patients from outside the U.S. are made through International Services at Texas Children's Hospital. This office will obtain initial medical information and forward it to one of the physicians at Texas Children's Cancer and Hematology Center for medical review and acceptance. The International Services Coordinator will work with the family on logistics and appointment scheduling. The phone number for International Services at Texas Children's Hospital is 832-824-1138 or 1-888-240-8244. Toll-free number from Mexico to International Services at Texas Children's Hospital is: 001-866-643-5339. Para mayor información desde México, favor use nuestro numero de teléfono libre de costo: 001-866-643-5339. The Texas Children's Hospital International Services website is texaschildrens.org/international.

Need Help?

If you are a referring provider’s office needing referral assistance or a provider needing to speak to an on-call specialist, please contact the Provider Connect team, M-F 8a-5p, excluding holidays:

  1. Phone: 832-TCH-CARE (832-824-2273)
  2. Toll-Free: 877-855-4857
  3. Email: providerconnect@texaschildrens.org