Updates

Audio & Video Test

In this test we will be checking your device’s audio, video, and internet connection to ensure you have the best possible MyChart video visit with your healthcare provider.

  • You may use a computer or a mobile device (tablet, mobile phone, ...) for your MyChart video visit, and this test as long as they are equipped with a camera and a microphone.
  • Please begin the test with the same device, and in the same location as you plan to use for your video visit. Please choose a location that has strong wifi or cellular signal.
  • Please disconnect from any active audio or video calls before beginning the test.
  • This test will take approximately two minutes and should be completed in advance of your scheduled appointment.

To begin, please click the red circle in the bottom right corner of your browser window.