Hospital and health system CEOs often enter their roles with strategic assumptions about what drives success. In practice, those assumptions are tested — and sometimes, leaders say, need to be reconsidered.
Becker’s asked three leaders — Justin Harris, CEO of Daviess Community Hospital in Washington, Ind.; Jason Mouzakes, MD, president and CEO of Albany (N.Y.) Medical Center Hospital; and Debra Sukin, PhD, president and CEO of Texas Children’s in Houston — the same question: What is the biggest strategic assumption you held coming into your current role that you’ve since had to let go of — and what finally convinced you it was wrong?
Debra Sukin, PhD. President and CEO of Texas Children’s (Houston): Throughout more than 30 years in healthcare, I have been a data-driven leader. I have subscribed to the old management principle that you cannot fix what you do not measure. While I still stand by that rule, I acknowledge that it is no longer quite that simple. Given the absolute deluge of information flooding health systems today, I have realized that success does not come from measurement alone. Rather, it comes from understanding it and implementing strategies to influence outcomes.
Read more at Becker's Hospital Review.