If you are a patient, please visit the Complex Care Clinic for more contact, scheduling, and location information.
Referring Provider Instructions
To refer your pediatric patient to the Complex Care Clinic, please complete the following steps.
Review guidelines To ensure that your patient receives the best possible care, please review the referral guidelines below and submit the requested information with the online referral form.
Patient must meet the minimum requirements here for consideration of admission:
Referral by current PCP or subspecialist. Self-referrals not accepted.
Vascular – central line (case by case basis dependent on diagnosis)
Cardiac – complex cardiac support devices (LVAD)
Greater than 2 core specialists that are seen on a routine basis, i.e., every 3-6 months and the specialists are actively engaged in the care plan OR
Severe functional limitations that impact ADLs (inability to provide basic self-care)
Live within a 75-mile radius of the clinical site
Exclusions
Primary mental health/behavioral health diagnosis
Lives beyond 75-mile radius
>17 years of age
Family declines referral
Clinic Overview
The CCC will serve as the Primary Medical Home for the child with medical complexity and assume the role of PCP.
Services included:
PCP care with Pediatrician or Nurse Practitioner
Embedded care coordination teams for every patient
Clinical dietitians
Social Work
Clinical staff experienced with children with medical complexity
Child and Adolescent Psychiatrist
Respiratory therapist in clinic
24 hour on-call service
In person and Telemedicine appointments
Well child care, routine follow up and urgent visits available
The Complex Care Clinic will serve as centralized provider and the ongoing Patient-Centered Medical Home for complex patients.
When all required information has been received, the nurse coordinator will contact the referring physician and/or patient's family once a decision is made regarding acceptance within 2 weeks.
**Please ensure that all appropriate caregivers have been notified of this referral PRIOR TO initation with the Complex Care Clinic**
Complete the online referral form or submit via Texas Children's Link
Follow your patients’ care Request access or log in to Texas Children's Link, an online provider portal connection to Texas Children’s electronic medical record. With Texas Children's Link, you are able to place and cancel orders and referrals, access patient medical records, view images, receive updates and notifications, and more.