At Texas Children’s Pavilion for Women, we know you have a choice in healthcare providers, and we consider it a privilege to be entrusted with caring for you and your family. We are committed to providing high quality, compassionate care in the safest possible environment.
Health outcomes are the end result of medical care. This includes whether a health issue gets better or worse, the costs of care, and how well patients are satisfied with the care received. Because quality, safety and optimal health outcomes are top priorities at Texas Children's Hospital, we closely monitor data that helps us learn more about how we are doing as a healthcare system. Tracking this information allows us to evaluate our performance and continuously work to make improvements.
These key areas serve as a framework to guide us and ensure the care we provide for you is:
Safe - We are committed to preventing errors and avoiding harm while you are in our care.
Effective - We are committed to providing care and services that will be the most beneficial to you, using the best scientific knowledge available.
Patient-centered - We are committed to partnering with you in your care, and to respecting your unique needs, expectations, and values.
Timely - We are committed to ensuring you have prompt access to care and reducing your wait times.
Efficient - We are committed to using resources responsibly.
Equitable - We are committed to providing you and all patients the same high quality care.
Respectful - We are committed to providing respectful quality care and services throughout all of your experiences during your hospital stay.
We believe patients are our partners in care and that sharing hospital quality and safety data with you is important. We want you to feel empowered to ask us questions and to share your thoughts and suggestions. Our transparency helps keep you informed so that you can feel confident choosing the healthcare provider that best meets your needs and expectations – and helps us stay focused as we continuously strive for excellence.
We measure our progress in each of these areas around you and the care you receive.
