International and Destination Medicine
Patient Resources
How to Become a Patient
Thank you for considering Texas Children’s Hospital for you or your child’s healthcare needs. Our team of experts is dedicated exclusively to the needs of international patients and their families. We are the primary point of contact for families, foreign providers, payers, and other international organizations. We can certainly assure you that distance and language are not obstacles to receiving world-class care. Our goal is to provide the most professional and personalized care to all our patients and their families.
How to Become a Patient?
The International and Destination Medicine team works on behalf of our patients and offers you many services to support your child and your family before, during and after your visit to Houston.
Prepare the following information
- Complete the New Patient Form (.pdf)
- Send a copy of the passports and visas of the patient, parents or legal guardians
- If you have medical insurance, send a copy of your insurance card (both sides)
- Send a copy of all medical records in English as follow below:
Summary of the treatment as of to date:- Medication names, dates and dosages
- Lab results and radiology reports
- Ultrasounds, X-rays or MRIs (if you have any of this, let us know so that we can send you access to upload them) d) Send this information to international@texaschildrens.org
Please note that we may request additional information if necessary.
What to expect after submitting all the information?
- A member of our team will reply to your request and ask for additional information if necessary;
- Once we have everything we need to proceed, you will be assigned to an International Coordinator dedicated solely to your application who will contact you to discuss any questions or concerns you may have;
- Medical information will then be reviewed by our medical specialists who will provide a recommendation;
- Your International Coordinator will work with you to schedule appointments and/or services based on clinic availability.
How to pay for health services?
- If you have insurance, your health care benefits will be verified by our financial advisor taking into account the medical recommendations and services that will be necessary for your specific case.
- If you decide to self-pay, we will provide an estimate based on medical services recommended by our specialists. This amount will be required as a deposit before any medical appointment can be made.
How to Become a Patient?
Thank you for considering Texas Children's Pavilion for Women (PFW) for your medical needs. The International and Destination Medicine team works on behalf of our patients and offers you many services to support you and your family before, during and after your visit to Houston.
Prepare the following information
- Complete the PFW New Patient Form (.pdf)
- Complete the PFW Questionnaire (only if pregnant)
Please be advised that our physicians do not accept new obstetric patients past 30 weeks of pregnancy - If you have medical insurance, send a copy of your insurance card (both sides)
- Send a copy of all medical records in English as follow below:
Summary of the treatment you have had to date:- Medication names, dates and dosages
- Lab results and radiology reports
- Ultrasounds, X-rays or MRIs (if you have any of this, let us know so that we can send you access to upload them) d) Send this information to international@texaschildrens.org
Please note that we may request additional information if necessary.
What to expect after submitting all the information?
- A member of our team will reply to your request and ask for additional information if necessary;
- Once we have everything we need to proceed, you will be assigned to an International Coordinator dedicated solely to your application who will contact you to discuss any questions or concerns you may have;
- Medical information will then be reviewed by our medical specialists who will provide a recommendation;
- Your International Coordinator will work with you to schedule appointments and/or services based on clinic availability.
How to pay for health services?
- If you have insurance, your health care benefits will be verified by our financial advisor taking into account the medical recommendations and services that will be necessary for your specific case.
- If you decide to self-pay, we will provide an estimate based on medical services recommended by our specialists. This amount will be required as a deposit before any medical appointment can be made.
Preparing for Your Visit
When you first arrive at our hospital, please plan on coming to the International and Destination Medicine Department before your first appointment. Your International Coordinator will greet you and have an orientation meeting. During this orientation, you will be provided an opportunity to ask questions, and receive more information on the hospital, the Houston area, and amenities that are available.
- Hard copies of any updated records to include list of medications and/or images
- Any insurance forms for the physician to complete
- To take full advantage of your time with your physician, it is recommended that you come prepared with a list of questions and concerns to discuss with the physician
- A notebook to document important points/recommendations during the appointment
- A light jacket or extra layer of clothes as the temperature in the hospital may vary
- If applicable, your child’s favorite toy and/or snack
Your child’s health is important to you around the clock – not just during office hours. That’s why Texas Children’s now offers MyChart, your free, secure online connection to our system.
MyChart makes it easy for you to:
- Review your appointment history, chronic illnesses, medical and surgical history, allergies, medications and after-visit summaries
- Email non-urgent medical questions and get a response within two business days
- Request prescription renewals online
- View many test results online and print them
- Conveniently complete medical questionnaires prior to appointments
- View and print your child’s immunization records
- Access your child’s growth chart
Signing up is simple: Ask the staff at your clinic’s reception desk for an activation form to complete, and return it when you are finished. You will receive an email notification within two weeks confirming your MyChart account access.
Health Information Management stores and maintains your child’s medical records in a secure environment. Upon request, your International Coordinator will provide you with the Request for Medical Records Form and will assist you in obtaining the requested medical records along with a CD of any images.
At Texas Children's, Language Services provides assistance throughout the patient's stay. Interpreter services are available 24/7 to help patients and families communicate with caregivers in the language with which they are most comfortable.
Learn more about the city of Houston, including transportation, accommodations, things to do, and all that our city has to offer at visithoustontexas.com.