Video visit appointments available 7 days a week from 9:00am to 11:00pm. Learn More
Limited on time? Complete an E-Visit.
How it Works
An E-Visit can replace a clinic appointment or certain telehealth visits. You won’t need to wait for an appointment or leave the comfort of your home.
Sign in to your MyChart account, click Menu, under Communication, click E-Visit to complete a symptom questionnaire.
Depending on the steps presented and questions asked about your symptoms, the E-Visit questionnaire can take 10-20 minutes to complete. You may be asked for your insurance details or medication lists. Please be prepared to fill in this information, as you cannot save your progress and finish later.
E-Visits are restricted to current patients of Texas Children’s Pediatrics and should be used for non-urgent medical conditions, as it may take up to 2 business days to receive a response. If you need urgent medical care, please contact your clinic by phone or fine a nearby urgent care center. For medical Emergencies, call 911 immediately.
Frequently Asked Questions
Who is eligible for an E-Visit?
E-Visits are restricted to current patients of Texas Children’s and should be used for non-urgent medical conditions. If you need urgent medical care, please contact your clinic by phone or find a nearby urgent care. For medical emergencies, call 911 immediately.
How much does an E-Visit cost?
You may be asked for your credit card information. You will not be charged until our clinic staff responds to your E-Visit, but an authorization hold may be placed on your card. If you do not complete the E-Visit, you will not be charged. If you are redirected to the clinic, you also may not be charged.
When will I receive a response to my child’s E-Visit?
It may take up to 2 business days to receive a response to your E-Visit.
How long does an E-Visit Take?
Depending on the steps presented and questions asked about your or your child’s symptoms, it can take 10-20 minutes to complete your E-Visit.