Medicaid Coverage Alert

En Español

Medicaid rules have changed and you need to be prepared.

Over the next few months, most people with Medicaid will need to renew their plan. If they don’t, they risk losing their coverage and may have to start paying for care themselves.

How will you know if you need to renew your Medicaid coverage?

The Texas Health and Human Services Commission (HHSC) is reaching out to people who need to renew their coverage. They will be sending mail correspondence with specific directions and timing for each individual. Keep your eye out for a bright yellow envelope! If you have opted in for electronic communications, HHSC will send you an email instead.

Here’s what you can do today:

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Step 1 – Make sure your contact information is up-to-date!

This will ensure HHSC can reach you so that you don’t miss out on the renewal process. Visit or call 2-1-1, option 2, to update your mailing address, email address and phone number.

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Step 2 – Gather your documents.

You may need to share documents that prove you and your child’s social security number and your family income within the last 30 days. (Pregnant women may also need to provide their current address.) Being prepared to gather this information for HHSC will save you time later.

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Step 3 – Watch your mailbox.

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Most people will get their communication from HHSC via regular mail. So, check your mail regularly! You don’t want to miss or lose the yellow envelope from HHSC.

Remember that if you opted-in for electronic communications, you will get an email with your renewal information.

If you have any questions or need help with renewing your Medicaid coverage, you can reach out to HHSC at Call 2-1-1 or by calling 1-877-541-7905.

You can also go online to and check on your renewal.

Texas Benefits Information

Texas Benefits website - Find information about the renewal process as well as Medicaid and Chip benefits and services. You can also apply for new benefits online.

Public Health Emergency FAQ
Additional Resources

2-1-1 Texas - Provides information about local and community resources.

Texas Health and Human Services – Additional information on the renewal and all Medicaid programs.

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