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Kaitlyn Chana is a passionate and diligent healthcare leader who strives for purpose and helps others. She obtained her Master of Business Administration and Master of Health Administration from the University of North Florida in December 2021. Following a decade in the news industry with a degree in broadcast journalism from the University of Central Florida, Kaitlyn felt compelled to amplify people’s voices to create change. But, she wanted to do more, so she dreamed bigger.
Her strengths lie in her commitment and vision for the future by leveraging quantitative data in a qualitative format to forge better connections that capture the why behind her actions. Previously, she asked people to tell their stories daily, which, in turn, compelled her to share her story. Kaitlyn is a survivor of three different eating disorders: anorexia nervosa, bulimia nervosa, and binge eating disorders.
Kaitlyn is honored to join Texas Children’s Hospital because of the characteristics that blend her values with the organization’s mission, focused on creating a healthier future for children and women. She wants to serve by helping grow the behavioral health services, work in business and organizational development, and enhance the patient experience.
Kaitlyn aspires to be the President at Texas Children’s Hospital West Campus, Houston’s community hospital, serving the community's health through access to the highest quality healthcare and community partnerships. Her goal is to achieve positive outcomes that continue to aid Texas Children’s Hospital in being the leading pediatric and women's health organization.
My personal definition of leadership
Lead with heart and intention. Those combined traits will equip colleagues around her to feel supported personally while working to serve our patients and their families.
Megan Helfers received her Master of Healthcare Administration from the University of Minnesota - Twin Cities in May 2022. During her time in the program, Megan served as a graduate consultant for local healthcare organizations. She also contributed to quality improvement efforts for both a local and free student-run clinic and a live housing demonstration for individuals experiencing homelessness.
Prior to attending graduate school, Megan earned a Bachelor of Science in Marketing degree with an academic minor in Healthcare Management from Butler University in May of 2020. During her time at Butler University, Megan participated in a vast number of extracurricular activities. Her favorite roles included serving as the Vice President of Fundraising for a campus organization called Be the Voice, which is partnered with the American Foundation for Suicide Prevention, as well as her time as a peer mentor for first-year business students within Butler University’s Lacy School of Business.
Megan is beyond grateful to join the team at Texas Children’s Hospital. In the future, she hopes to hold positions that grant her the opportunity to further contribute to the organization’s mission of creating a healthier future for children and women globally.
My personal definition of leadership
Leadership is present when one shows their commitment to helping others grow both personally and professionally, assisting them in their journey to reaching their full potential.
Madison Haynes obtained her Master of Science in Health Systems Management from Rush University in May 2022. Throughout her time in Chicago, she took on a role within Rush University Medical Center’s Clinically Integrated Network, diving into the realm of value-based care. The majority of her time was spent in the Cancer Center, where she learned to tailor the patient experience to a more vulnerable population and took part in the initiative to increase access for Cancer patients. She was able to take advantage of her time at Rush and participate in a case competition and help to organize Rush’s TedX event with the overarching theme of “Minor Setback, Major Comeback”.
Before beginning her graduate degree, Madison attended the University of Kentucky where she earned a Bachelor of Science in Clinical Leadership and Management. The internship experience that resonated with her the most was within the University of Kentucky Gill Heart and Vascular Institute, as her journey in healthcare began as a pediatric cardiology patient. That being said, she looks forward to learning more about the #1 nationally ranked Heart Center at Texas Children’s.
Madison is excited to join the Texas Children’s Hospital family and embrace the “One amazing team” mentality. Coming in with an open mind, she looks forward to engulfing herself in all things TCH and helping to improve the lives of children and women. As there is no better place to learn about pediatric care, she hopes to end her fellowship year more knowledgeable, skillful, motivated, and able to identify strong career interests and goals.
My personal definition of leadership
Leadership is an influential mindset that allows an individual to facilitate the efforts of others to reach a shared objective.
Angie Pettigrew currently serves as Director of the Provider Connect team at Texas Children’s Hospital. The Provider Connect team is focused on enhancing the referring provider experience for the 8,000+ external providers whose patients receive care at Texas Children’s each year. Her team supports centralized referral intake, a provider priority phone line, interoperability tools, process improvement related to referring providers, and provider outreach. She has been with Texas Children’s Hospital for 15 years, with the majority of her post-fellowship time at Texas Children’s dedicated to leading projects and process improvement initiatives for the executive team. She is passionate about improving quality, access and customer service in pediatric healthcare, has a Masters in Healthcare Administration, and is a Certified Public Accountant who worked for PricewaterhouseCoopers before joining Texas Children’s. She loves traveling and spending time with her husband, two teenage daughters, family and friends.
Rodney David started in HR as a Financial and Special Projects coordinator in Benefits right after the fellowship. He spent 3 years there and got to work on some great projects including plan design changes which were presented to the Benefits Committee. After that he decided to move into operations and found an awesome opportunity in the Department of Nursing as a Nursing Business Manager in the NICU. There, Rodney had the opportunity to learn inpatient operations which is pretty rare for a non-clinical leader. He spent 5.5 years running the business operations for all 3 NICU units at main campus which included operational responsibility as well as project work. He also did the budget for all 3 units each year. After that Rodney moved on to the Centers to learn outpatient operations and joined as a Practice Leader over Pediatrics at the Greenspoint location and did that for 2 years before being promoted to Assistant Director. He has been in this role for 3 years now and have provided leadership over every aspect of the Centers. It has been wonderful serving this patient population.
Jency Varghese is the Practice Administrator for Pediatric Hospital Medicine at Texas Children’s Hospital. She started her journey with Texas Children’s in 2015 as an Administrative Fellow, where her work on operational projects related to Patient Flow led her to continue her career here as the Manager of Business Operations for the Cancer and Hematology Centers. She then transitioned to the Practice Administrator role in 2018 and has also worked closely with Employee Health on COVID-19 workforce strategy. Prior to working at TCH, Jency obtained her Bachelor of Business Administration in Corporate Finance and Bachelor of Arts in Plan II Honors at the University of Texas at Austin and worked for a private healthcare company before pursuing her Master of Public Health in Healthcare Administration from Yale University.