Virtual visit appointments available 7 days a week from 9:00am to 11:00pm. Learn More
For Patients and Families
Before Your Appointment
- Make sure you meet all of your insurance company’s requirements for you to see a specialist.
- Collect your most recent MRI or X-rays (preferably on a CD if available), growth chart, immunization records, and any other test results relating your condition. Make sure to bring these to your first appointment.
- Collect any forms required by your school and/or daycare.
The Day of Your Appointment
- Make sure all pertinent documents and information is on hand before leaving for your appointment.
- You must arrive on time. We recommend allowing about 30 minutes to park and find your way to the clinic. If you are more than 15 minutes late, your appointment will be canceled and you will need to reschedule.
- Important: If your first visit takes place at Texas Children’s Hospital's Medical Center campus, allow plenty of time to park and find your way to Wallace Tower.
When You Arrive
Medical Center
Wallace Tower (located at 6710 Fannin Street, Houston, TX, 77030) offers valet parking and self-parking at several TMC garages near or beneath Texas Children’s Hospital buildings:
- Garage 12 (under the West Tower, entrance via Fannin St.)
- 6621 Fannin St., Houston, TX, 77030
- Garage 16 (Under the Wallace Tower, entrance via Fannin St. to Bates)
- 6701 Fannin St., Houston, TX, 77030
- Garage 21 (Under the Pavilion for Women and Legacy Tower)
- 6651 Main St., Houston, TX, 77030
- Texas Medical Center Garage 2
- 6720 Bertner Ave mc2270, Houston, TX 77030
For more information on valet parking, garage parking, and directions to the Medical Center, click here.
West Campus
West Campus offers 3 designated free self-parking areas. For more information on parking and directions to West Campus, click here.
The Woodlands
The Woodlands offers self-parking at the onsite parking garage. For more information on parking and directions to The Woodlands Outpatient Building, click here.
Specialty Care – Clear Lake
The Clear Lake location offers self-parking at the onsite parking lot. For directions to the center, click here.
Specialty Care – Cy-Fair
The Cy-Fair location offers self-parking at the onsite parking lot. For directions to the center, click here.
Specialty Care – Sugar Land
The Sugar Land location offers self-parking at the onsite parking lot. For directions to the center, click here.
Specialty Care – Austin
The Austin location offers self-parking at the onsite parking garage. For directions to the center, click here.
Checking In
Medical Center
Once you arrive to Wallace Tower, proceed to the patient elevators, go to the 9th floor, and check in with the appropriate desk.
West Campus
Once you arrive to West Campus, proceed to the patient elevators, go to the 4th floor, and check in with the appropriate desk.
The Woodlands
Once you arrive to the Outpatient Building, proceed to the patient elevators, go to the 5th floor, and check in with the appropriate desk.
Specialty Care – Clear Lake
Once you arrive to the Specialty Care – Clear Lake center, proceed to the check in desk.
Specialty Care – Cy-Fair
Once you arrive to the Specialty Care – Cy-Fair center, proceed to the check in desk.
Specialty Care – Sugar Land
Once you arrive to the Specialty Care – Sugar Land center, proceed to suite 200 and check in with the appropriate desk.
Specialty Care – Austin
Once you arrive to the Specialty Care – Austin center, proceed to 3rd floor, suite 300, and check in with the appropriate desk.
Disclaimer: You might be charged a copay/deductible at the time of checking in, depending on your insurance plan.
During Your Visit
A typical Rheumatology consultation will take about 1 to 2 hours for a new patient, and about 30 to 60 minutes for returning patients.
After Your Visit
After one of our providers has seen you, please be sure that…
- Additional testing and follow-up appointment are scheduled
- Prescriptions for new medication or refills are sent
- School and/or daycare forms are completed and signed
- You are signed up for MyChart