Service With Heart
The International Services team works on behalf of our international patients and in support of our efforts to improve pediatric medicine around the world.
The International Services team is comprised of a diverse group of professionals experienced in managing the needs of international patients and ensuring optimal outcomes that address quality, service, and patient and family satisfaction. All members of our team are well versed in cultural complexities and sensitivities, and can help families to navigate through their healthcare needs while at Texas Children’s.
- Ivett Tamez Shah, Vice President
- Joann Lee, Director
- Iman Shebaro, Assistant Director
Jesus G. Vallejo, MD, International Medical Director
Claudia Flores Smith
International Patient Services Coordinators
Our International Patient Coordinators assist international patients at all stages of their health care experience while at Texas Children’s Hospital or at the Pavilion for Women. Coordinators are here to assist the patient and family in managing their needs from the time of the initial request, through receiving care, to the completion of care and the continuation of subsequent recommended treatments in their home country.
- Sabah Abdouh
- Consuelo Aldaco
- Olga Arroyo
- Julia Barreda Wong
- Sandra Fattal
- Laura Hartaway
- Areej Jumaah
- Lily Martinez
- Rana Zabalawi
At Texas Children's, Language Services provides assistance throughout the patient's stay. Interpreter services are available 24/7 to help patients and families communicate with caregivers in the language with which they are most comfortable.
- Youssef Hrar
- Said Najmi
- Sandra Yacoub
International Financial Counselor
Clinical Nurse Coordinator
- Brittany Walters
- Maryann Villarreal