How We Work

International Services assists international patients at all stages of their health care experience while at Texas Children’s Hospital or at the Pavilion for Women, including prior to arrival. We provide the following services:

  • Assessment of the patient’s medical needs prior to arrival
  • Provide information regarding lodging (many hotels in the area offer discounted medical rates and also provide timely shuttle service to Texas Children’s Hospital/Pavilion for Women)
  • Arrangement for an escort/interpreter to greet and assist families at the airport
  • Provide information regarding airport assistance and transportation to and from the airport
  • Scheduling physician appointments, assistance with hospital admission procedures and arrangement for follow-up appointments
  • Arrangement for language assistance during office visits, physician consultations, examinations, and medical and surgical procedures
  • Follow-up for the patient’s future medical needs
  • Coordination among the family, physicians at home, and the staff at Texas Children’s Hospital/Pavilion for Women