VISITING THE HOSPITAL
General information and services

Family services & amenities Family services floor Departments & services General information Volunteer services Send a patient greeting Preparing for a stay Admission & billing Your child's room Places to eat Places to stay Area attractions Food & places to eat Specialty care Pharmacy Parking Contact information Discharge

Cashier’s office
The cashier’s office is on the third floor of the Clinical Care Center near The Auxiliary Bridge. Personal checks for up to $25 can be cashed with a driver’s license and a credit card. The cashier’s office is open 8 a.m. to noon and 1:30 to 3:30 p.m. weekdays.
An ATM machine is available on this floor across from the cashier and on the first floor of the Abercrombie Building by the gray elevators.

Chapel
Texas Children’s Hospital Chapel is located on the third floor of the West Tower near the bridge to the Clinical Care Center. It always is open and is wheelchair-accessible.

In addition, the Cullen Memorial Chapel is on the first floor of St. Luke’s Episcopal Hospital, near the blue elevators in the Bertner Street lobby.  Morning prayer services are held at 9 a.m. Mondays. Interfaith services are held at 10 a.m. Sundays, and an Episcopal Holy Eucharist is celebrated at noon Mondays, Wednesdays and Fridays. Roman Catholic Mass is conducted at noon Sundays.

Gift shops
The Auxiliary Toy and Gift Shops offer a wide range of snacks, drinks, gifts, toys and personal items. Shops are located on the first floor of the Abercrombie Building, on the third floor of the Clinical Care Center and on the third floor of the West Tower.

You may also visit our gift shops online.

Mail
Mail should be addressed to your child’s name at Texas Children’s Hospital, your child’s room number, 6621 Fannin, Houston, TX 77030. The mail will be delivered by volunteers or returned to sender if it arrives after your child leaves the hospital. Mail requiring a signature for delivery cannot be accepted by staff members.

Postal services are available on the first floor of St. Luke’s Episcopal Hospital, near McDonald’s. The window is open 1 - 4 p.m. weekdays, while stamp machines are available 24 hours a day. Stamps also are available in the gift shops. Outgoing mail may be deposited in the box on the north corridor of the Abercrombie Building.

Newspapers
Newspapers are available from coin-operated machines on the concourse, between the West Tower and the Abercrombie Building (George and Ann Bellows Drive).

Playground
The playground is located across from the Texas Children’s Gordon Emergency Center on Bellows Drive. The playground is open to any inpatient who has a playground pass from his or her nurse.

A patient pal can take your child to the playground, or a parent, grandparent or guardian can take an inpatient with his or her siblings. 

Visit Volunteer Services on the first floor of the Abercrombie Building near the red elevators for a key and instructions after receiving a pass.

Playrooms
There is a playroom on each patient floor supervised by child-life partners and volunteers. Games, toys and art projects are provided for patients, along with various other bedside activities. Playrooms also are located in the Bone Marrow Transplant Unit and Progressive Care Unit.

Showers
Showers are available in private patient rooms and other areas of the hospital. Please ask the nurse where the nearest shower is located. 

Washers and dryers
Self-serve laundries are located on the family services floor, the 16th floor of the West Tower.

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