ONLINE BILL PAY
Online bill pay is fast, easy and secure

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For your convenience you can pay your bill online, quickly and securely.

Before you begin you will need your most recent statement. This statement contains a unique user name and password to process your transaction.
View a sample statement.

To begin click the online bill payment button below. Payments will be processed within three business days of receipt.

Have questions regarding your bill? 
If you have questions regarding your bill, please contact our Customer Service Department at
832-824-2300 or 800-722-2570.

Why am I getting multiple bills for my child’s visit to Texas Children's Hospital?
You will receive a bill from Texas Children's for facility fees, services and supplies. You will receive a separate bill or bills for professional fees from physicians who treated your child during his or her hospital stay. You may also receive bills from radiologists (doctors that read the x-rays) or pathologists (doctors that read lab work) or even outside labs, if required by your insurance policy.

Who is responsible for getting an authorization or pre-approval for a particular service?
Texas Children's will try to get authorization from your insurance company for services provided; however, it is ultimately your responsibility to ensure that services have been authorized or pre-approved.

Why didn’t Texas Children's Hospital bill my insurance?
There are a number of reasons why Texas Children's would not have billed your insurance. Please call our customer service department at 832-824-2300 for an explanation of services.

Why am I being asked to contact my insurance company to get payment sent to Texas Children's Hospital? Isn’t that the hospital’s responsibility?
Occasionally, Texas Children's will experience difficulty obtaining payment and will ask you to help. There are many different reasons why an insurance company will withhold payment, and the insured member can usually resolve the problem.

For more information go to common billing questions.